LifeFunder Support

Donor FAQs

Is My Donation Tax Deductible?

The tax-deductible status of donations to fundraisers on LifeFunder can vary depending on whether the organizer is a registered charity and if you are tax-resident in the same country as the charity. Most donations made on LifeFunder.com go directly to an individual beneficiary rather than a charitable nonprofit organization and […]

Where Can I Find An Order Confirmation For My Donations?

When you submit a donation, you will receive an email confirmation. If you have donated as a guest, that is without creating an account with us, then that will be your record. Should you sign up at our Account Creation Page, then you will also be able to see your […]

What do I do if my credit card was declined?

If you have checked your credit card statement to make sure your first payment attempt was declined, please check that your name, expiration, CVV/CVC code, and zip / postal code are correct on any subsequent attempt. All information must match and be up to date. Some credit cards have extra […]

How do I know if my contribution was processed?

LifeFunder will automatically email you a thank you receipt for your donation. The email should be received within several minutes after you process your donation. Check your spam folder if you do not receive your thank you receipt.

Why is there an optional payment to LifeFunder?

LifeFunder does not charge any fees for using the service but relies on the generosity of individual donors who leave completely optional tips to cover the cost of the platform. Please consider donating directly to LifeFunder here.

Where can I see my donation history?

If you have donated as a guest, please check your email to view your donations to LifeFunder campaigns. Only those who have set up an account on LifeFunder can retrieve their donation history. To see your donation history, log in and view the “My Donations” tab. You will see all […]

Will My Donation Be Seen By Others On LifeFunder?

Your gift will not be displayed on your profile page, but your name and amount, by default, will be listed on the donor list for the organization’s campaign page. However, you have the option to make an anonymous donation by clicking the options “Hide your name” and/or “Hide your amount” […]